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Zeifr Trust

Trust and safety are our
commitment to you

We pride ourselves on a platform built on trust and work hard to keep homes safe.
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Our Satisfied Customers
Nationwide and millions of bookings completed
Professionals have completed over millions of bookings through the Zeifr platform across the US, UK, and Canada. With numbers that large, the safety and security of our customers is extremely important to us. The average Professional using the Zeifr platform is rated a 4.5 out of 5 stars.
We’ve got you covered
Your happiness is our goal. If you’re not happy with a booking made and paid for on the Zeifr Platform, we’ll work to make it right, and in the rare event of damage, Zeifr’s got your back. That’s why we created the Zeifr Happiness Guarantee.
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Our screening process
We screen cleaning providers that you book and pay for directly through the Zeifr platform.
 
✓ Pre-Screenings
Potential providers must provide detailed personal and/or corporate information, and validate their home service experience.
 
✓ Credential Verification for Individual Professionals
When a pro signs up to use Zeifr in their individual capacity, Zeifr partners with Jumio to use computer vision technology to verify the identification credentials of the potential professional.
 
✓ Background Check for Individual Professionals
As part of our screening, a background check is performed on professionals who sign up to use Zeifr in their individual capacity. The background check is performed by Checkr, an accredited third-party background check provider. Checkr’s search includes national, state, and county databases stretching back at least 7 years, and longer in certain jurisdictions. The purpose of these checks is to identify offenses that may disqualify potential professionals from using Zeifr.
 
✓ Vetting for Company Providers
Our screening process for select small companies and/or franchisees, dealers, or independent contractors of larger companies is different to individual pros. Before using Zeifr, these providers are required to provide their corporate information to Zeifr for verification. In addition, we use Checkr to perform background checks only on the owner of the company provider to provide an extra measure of security. These companies may perform a number of jobs during onboarding prior to the owner passing a background check.